RESERVATIONS
- All prices quoted and charged in £ (GBP).
- Vehicles will not be released without full payment being received prior to collection.
- Credit & Debit cards must be in the name of the hirer.
- Full payment is required no later than 6 weeks before hire is due to commence.
HIRE PERIOD
- Rental is charged on a per day basis.
- Minimum rental is 4 days on all VW California & Motorhome bookings. Minimum 4 days hire will be applied to any bookings covering a Bank Holiday observed by UK.
- Minimum 7 days for all hires through Glastonbury July, August, This also applies to school holiday dates & Glastonbury.
- All branches open 7 days per week. Collection between 14:00-17:00. Collection on bank holiday is between 9:00-11:00am. No collections available after 17:00hrs. Return between 08:00am-10am. Any returns after 10am are charged £50 per hour. Any late returns must be advised to us immediately.
- Easicampervan hire reserves the right to increase the minimum rental period for certain events.
HIRE RATES INCLUDE
- VAT
- Unlimited Mileage
- Full kitchen kit, including utensils, pans, plates, bowls, mugs, tumblers
- Fully comprehensive insurance for one named driver aged 30-70 and holding a full driving licence for more than 2 years *
- Full Breakdown & Roadside Assistance within the UK **
* excluding any insurance loading, extra charges may be incurred if the driver to be insured has a traffic conviction, holds a driving licence from a non-EU country or is in an occupation which is deemed high risk. These charges will be passed onto the customer.
** Easicampervan hire will supply full breakdown cover within the UK to cover any mechanical faults to the base chassis of the vehicle. Any call out charges necessitated by the client through operator error, e. g. a flat vehicle battery etc will be the responsibility of the client.
HIRER AGE AND DRIVING LICENCE CREDENTIALS
The hirer must accept the below age and licence credentials:
4a. HIRER / DRIVER AGE LIMITS
- Driver(s) must be aged over 30 years to 70 years for rental of a VW California campervan & Ford Zefiro Motorhome.
4b. HIRER / DRIVER LICENCE
- Driver(s) must hold a valid full driving licence for at least 24 months.
- All drivers must be present for collection of the motorhome. No exceptions can be made.
- Driver(s) must provide two separate forms of identification, including valid photographic identification on collection of vehicle otherwise hire will be invalidated i. e.: valid passport and driving licence.
- If you have a GB driving licence, we require you to log in to the DVLA website and check the counterpart of your driving licence. We are unable to insure you if we are not able to login and check your driving licence details.
- If you have a Northern Ireland driving licence, we require both the photocard and the paper counterpart.
- You must declare at the time of booking if there are any endorsements on their driving licence. Easicampervan hire may not be able to provide cover for some endorsements. Charges may apply for penalty points. We cannot hire to drivers who have more than 6 penalty points. Failure to declare an accident or driving conviction invalidates insurance.
- Drivers holding only an automatic driving licence are only permitted to drive our campervans.
- Should any driver fail to present all of the correct documentation and identification on collection of the vehicle or the documentation does not meet the driver requirements set out in the terms and conditions, then Easicampervan hire will be unable to release the vehicle. No refunds will be given.
FUEL & GAS LEVELS
1 gas canister will be supplied with the vehicle at commencement of hire. The cylinder will not be full and will only have what is left over from the previous hire. Full gas canisters can be purchased at the time of booking or before collection, see website for price. Any additional gas purchased throughout the hire is at the hirers cost. Easicampers will not refund for unused gas upon return.
COLLECTION & RETURN
Collection and return of the Easicampervan vehicle is to the agreed location specified at time of booking as set out under 'Hire Period' in the rental agreement. Locations for collection / return:
Edinburgh - Broxburn, Preston City Centre, Blackburn City Centre, Wigan City Centre, Liverpool - Airport, Manchester - Airport.
One Way and relocation fees apply. Correct charges will be discussed at the time of hire. Other collection / return location requests will be considered on request, charges may apply.
Collection - collections are strictly between 14:00pm - 17:00pm and between 14:00pm - 16:00pm at Edinburgh - Broxburn. Collection on bank holiday is between 9:00-11:00am. Please allow 1 hour to complete the documentation, collection of deposit & demonstration of the vehicle. All drivers must be present on collection of the motorhome and must present their full valid driving licence, address verification (UK residents only) passport and credit/debit card for the security deposit. Photocopies will not be eccepted.
Vehicle Return - Returns are strictly between 8:00AM - 10:00AM. Please allow up to 1 hour to complete check in inspection & documentation. There are no refunds for early returns. Charges apply for late returns. Vehicles must be returned undamaged, with the level of fuel as agreed when the vehicle was received, with an empty toilet cassette, a clean interior and in the same condition as they left the depot. Charges will apply if the vehicle is returned with additional damage, unclean or if the toilet cassette is not empty.
Late Returns - Easicampervan hire must be notified immediately to prevent any prosecution for driver(s) driving whilst uninsured. Late returns will be charged at one day’s rental cost regardless of circumstances. An out of hour’s collection and return service is subject to availability outside our depot opening hours between 08:00am - 18:00pm. Please contact us on wigan@easicampers.com for information on pricing for out of hours. There is not out of hour’s service available on Sundays or bank holidays.
CANCELLATION BY EASICAMPERVAN HIRE
Easicampervan hire makes every effort to have your vehicle ready for collection at the time requested. However, during busy periods there may be delays which are out of Easicampervan hires control. Should this be the case no refunds will be issued or no extensions will be made as the Easicampervan will be required to be returned at the time and dates as recorded and in accordance with the details on the rental contract. Easicamprevan hire reserve the right to cancel a reservation before or at the proposed commencement of hire as follows:
- If Named Driving Licence is not produced or valid in accordance with stated conditions.
- Hirer fails to provide funds for security deposit payment (standard excess) by credit card or debit card at the point of collection.
- The address on driving licence does not match billing address. Additional proof of id is required.
- Hirer does not provide a valid passport or driving licence as proof of ID.
- Due to operational issues affecting rental fleet.
- Hirer is in breach of any term in this agreement.
- The hirer obtained the vehicle through fraud or misrepresentation.
- If any statement, representation or warranty made by the hirer in respect to himself or additional drivers is incorrect.
- The vehicle appears to be abandoned.
- The vehicle is not returned at the agreed date or Easicampervan hire reasonably believes the vehicle will not be returned on the agreed return date.
- Easicampervan Hire considers on reasonable ground that the safety of passengers or the vehicle is in danger.
The hirer understands that in the event of such termination or repossession that the hirer has no right to a refund or any part of the rental charges or the security deposit.
- Easicampervan hires liability is limited to the refunds of all monies paid by the hirer. No compensation is available for additional arrangements booked by hirer (e.g. flights,concert tickets).
- Easicampervan Hire reserve the right to amend our cancellation policy for certain events. Easicampervan hire reserve the right to refuse to hire to any person, without stating cause.
CANCELLATION BY HIRER
In the event of a cancellation by the hirer charges shall be incurred in accordance with the time of cancellation. Credit card and debit card charges are non-refundable. Administration fee of £45 will be charged on the processing of any refund. Customers are advised to check their own travel insurance policy in the event of a cancellation by the hirer.
RIGHT TO CHANGE OF VEHICLE
Every effort will be made by Easicampervan hire to ensure you receive the vehicle type ordered. However, Easicampervan hire reserves the right to change your vehicle type in the event of an operational issue. A full refund will be offered if the alternative vehicle is not acceptable and the hirer chooses to cancel the rental. No other refund will be available. The hirer is not liable for any increased rental charges from the substitute vehicle. The hirer is liable for any additional running costs pertaining to the substitute vehicle.
VEHICLE HANDOVER
Easicampervan hire makes every effort to have your vehicle ready for collection at the time requested. However, during busy periods there may be delays which are out of Easicampervan hires control. Should this be the case no refunds will be issued or no extensions will be made as the Easicampervan will be required to be returned at the time and dates as recorded and in accordance with the details on the rental contract. Easicampervan Hire will carry out a full pre-rental inspection of every vehicle before the commencement of hire. The inspection involves testing every system on board the motorhome or campervan to ensure they are operating correctly. At collection, the hirer will be demonstrated the vehicle and shown how each system works. Should an onboard system fail during the hire, Easicampervan Hire will make every effort to remedy the fault whilst you are out on rental but in some circumstances, this may not be possible. Easicampervan hire cannot be held responsible and will not refund any monies should a loss of service be encountered nor have any obligation to provide a replacement vehicle. In the case of winter hire, Easicampervan hire cannot be held responsible in the event of any damage or inconveniences caused by freezing conditions. This is the responsibility of the hirer.
USE OF THE VEHICLE
During the rental period, the hirer agrees that the vehicle will not be:
- Driven other than in a cautious, prudent and normal manner or used in a manner which could cause damage.
- Driven in a prohibited area.
- Driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by law.
- Driven by a person who is unauthorised to drive the vehicle as set out under the heading ‘Driver details’ of the Easicampervan hire Rental Agreement.
- Used to carry more persons in accordance with the provision of seatbelts in the vehicle.
- Left with the ignition key in or on the vehicle while it is unoccupied (invalidates insurance).
- Damaged by submersion in water or in contact with salt water.
- Used for any illegal purpose for any race, rally or contest.
- Used to tow any vehicle or trailer.
- Used to carry passengers or property for hire or reward.
- Used to carry volatile liquids, gases, explosives or other corrosive or inflammable material.
- Driven on any road surfaces other than sealed/bitumen roads. Some roads & passes have height, weight & width restrictions, it is the responsibility of the hirer to ensure the vehicle is permitted on the routes chosen. Failure to check these details could invalidate any insurance.
- I understand that Easicampervan hire reserves the right at any time, at its sole discretion, to restrict vehicle movements in certain areas due to adverse road or weather conditions or any other reasonable cause.
SMOKING
Smoking is not permitted in any Easicampervan vehicles. Easicampervan hire reserves the right to impose additional cleaning charges should smoke be detected in the vehicle.
PETS
Animals are not permitted in any Easicampervan hire vehicle unless agreed with Easicampervan hire and an additional premium been paid.
OVERSEAS TRAVEL
Overseas travrel in our rental vehicles is not permitted.
BREAKDOWN AND VEHICLE MAINTENANCE
The hirer will take all reasonable steps to properly maintain the vehicle on hire including checking oil and coolant levels, tyre pressures and batteries. The hirer acknowledges that Easicampervan hire will reimburse me for expenditure up to £50 reasonably incurred in rectifying a mechanical failure not deemed to be driver fault. Valid receipts must be provided for reimbursement. The hirer will be liable for any costs associated with the incorrect use of fuel. All Easicampervan vehicles run on diesel. 24-hour Roadside Assistance is provided under the hire contract for all UK hires. It is the responsibility of the hirer to arrange their own European Breakdown cover. The hirer must receive authority before instructing repairs to any of the Easicampervan hire vehicles. Easicampervan hire Head Office must be notified by telephone for any repairs relating to an Easicampervan hire vehicle.
RESPONSIBILITY WHEN AN ACCIDENT OCCURS
In the event of any accident, loss or damage arising out of the use of an Easicampervan vehicle including damage to a third-party vehicle, the hirer will:
- Notify Easicampervan hire within 12 hours of the event.
- Obtain the names and address of third parties and any witnesses and report the event to the nearest police station.
- Complete the incident reporting form supplied by Easicampervan hire.
- Assist Easicampervan in handling any claim arising from the event.
- Acknowledge that the excess or other amount due in respect of any damage arising from an accident, loss or damage is payable at the time of reporting the event and not at the completion of the rental period, regardless of which party is at fault.
- Accept that no security deposit/excess will be refunded until the claim is settled.
FINES / TOLLS / CONGESTION CHARGES
Driver(s) are personally liable for all legal penalties and fees pertaining to any traffic violation infringements under the current Road Traffic Legislation applicable in the United Kingdom including Northern Ireland and the Republic of Ireland.
Driver(s) are personally liable for any parking fines, private parking fines, tolls & congestion charges they incur during the hire period & allow Easicampervan hire to debit any credit / debit card details provided at the time of hire and charges arising out of any such event.
Easicampervan will contact the customer after the rental agreement finishes if any traffic violation infringements are presented to Easicampervan hire for your hire period. The driver(s) will be liable for any penalties and fees pertaining to any traffic violation that has been incurred during their hire period.
Easicampervan hire will notify the driver(s) of any speeding or parking fines and an administration charge of £55 for each infringement incurred throughout the hire period.
CONDITIONS OF HIRE
The company’s rental agreement is the sole contract for hiring the vehicle between Easicampervan hire and the hirer(s), driver(s) and/or passenger(s).
- The company takes no responsibility for any delay, loss, damage or injury that a hirer might experience no matter how it is caused or by whom.
- No refunds are payable on accommodation or Easicampervan hire if they are not available where a hirer or passenger changes or cancels or seeks to vary agreements after collection.
- These conditions cannot be varied or altered or waived by any employee or representative of Easicampervan hire or by anyone providing services or facilities.
- The company cannot be bound by any representative or statement unless it is confirmed in writing by Easicampervan hires management.
COMPLAINTS
Easicampervan hire are contactable on 0044 (0) 1942 821080 throughout the rental period. All faults, damage or complaints must be reported immediately on this number or at the latest on return of the vehicle. If a complaint is not satisfactorily resolved upon return, the hirer must inform Easicampervan hire in writing within 10 working days.
ADDITIONAL CHARGES
A valeting fee of £100 will be charged against the deposit if the vehicle is not returned with the interior in a clean condition.
A fee of £50 will be charged against the deposit if the waste water tank is not emptied prior to the return of the vehicle.
For motorhomes, a fee of £100 will be charged against the deposit if the toilet and waste water tank are not emptied prior to the return of the vehicle.
Please note, there are no toilet cleaning facilities at any of our depots so toilets and waste tanks must be cleaned prior to returning the vehicle.
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