RV Rental RV Rental Conditions - 405

DRIVER
The driver must be aged 25 years old or over and must be in possession of a full driving licence for over three years. Young drivers 21-24 years old must purchase an extra insurance. The driver is responsible, from the date and time of vehicle collection, for any fines or accidents with criminal or legal proceedings. Delivery of the motorhome may be refused if the driver does not present sufficient assurances of capacity. Only drivers indicated in the rental agreement may drive the motorhome.

VEHICLE CONDITION
The motorhome is made available to the Renter at the Rental Company’s premises and its collection implies that the Renter accepts the vehicle delivered and perfectly understands its conditions of use and service. The rental period starts from the moment when the Renter takes legal possession of the motorhome, materialised in the signing of the contract and the delivery of a set of keys. The rental agreement consists of the rental of a vehicle in clean and perfect working order, including a set of accessories. Any comments to the contrary should be made on collection and return of the vehicle. The vehicle must be returned in the same condition as when it was collected. The Renter is responsible for cleaning the motorhome at the end of the rental period; otherwise, an additional of 1,000 dirhams (approx. €90) for valeting will be charged. Similarly, any minor damage or repairs not covered by the insurance policy will be discounted by mutual consent and paid forthwith. Other damage covered by the insurance policy will be appraised, repaired and discounted from the guarantee included in the price. In this case, the guarantee will be cashed in full by the Rental Company, which will return to the Renter the difference between the guarantee and the sum of the damage detected within a period of two months.

VEHICLE DOCUMENTATION
The Renter must keep all vehicle documentation in good condition. In the event of loss, the Renter must make the required statements with a view to issuing a duplicate, replace all documentation at his or her own expense, and pay the Rental Company the sum of a loss of income charge for the motorhome, calculated on the daily rental price from the moment the motorhome was immobilised.

COLLECTION AND RETURN
The point of collection and return must necessarily be at the Rental Company (unless agreed otherwise by both parties), at the meeting point specified and on the date and time indicated in the agreement. The motorhome will be delivered to the customer with full fuel and water tanks and an empty service-water tank. The vehicle must be returned in the same conditions. The level of fuel on vehicle collection will be indicated on the rental agreement. The vehicle must be returned with the same level of fuel.

GUARANTEE
A guarantee of a value of 18,000 dirham (approx. €1,700) must be paid on vehicle collection by credit card. It may be returned on the return of the vehicle after having performed a full inspection of the vehicle and deducting any possible expenses not covered by the insurance policy (minor damage detected together by the Renter and the Rental Company, documented on a vehicle condition report signed by both parties).

CLAIMS
In any case, the Renter should notify us as soon as possible of any claims by telephone. In the event of vehicle theft, a declaration must be made immediately at the police station and the affidavit with the keys and vehicle documentation must be sent to us. In the event of an accident, the Renter must give the corresponding statement and immediately send it to the insurance company. The Renter must not, in any case, abandon the vehicle at the location of the accident without prior authorisation from the Rental Company. It is recalled that, in accordance with the principle of liability for one’s own acts, the Renter is responsible for all infractions committed during the rental period.

INDEMNITY
A delay in delivery or the incorrect operation of the vehicle or its accessories during the rental period may not result in any indemnity whatsoever if the Renter interrupts the vehicle rental at his or her own initiative without having considered the solutions proposed by the central reservations office or if such problems are brought about by the Renter.

FUEL-OIL

The cost of vehicle fuel will be borne by the Renter. The Renter agrees, wherever possible, to fill the vehicle with fuel at the “TOTAL” service stations, which offers a clean, adapted fuel for the vehicles. All checks associated with the good working order of the vehicle are carried out by the Rental Company before each departure. However the Renter is responsible for checking oil, coolant and braking fluid levels, as well as the battery and tyre pressure during the rental period and must perform the appropriate servicing and upgrades at the intervals recommended by the manufacturer (particularly, for long-term hire).

SERVICING
Normal servicing, in other words, normal mechanical wear, shall be borne by the Rental Company. In the event of vehicle immobilisation, repairs may not be performed without our prior written authorisation (telegram or fax) and according to our instructions. Defective parts replaced and the invoices paid must be presented; they will be reimbursed insofar as they do not result from abnormal wear. All serious mechanical trouble must be communicated to us immediately by telephone.

RENTAL PERIOD
The rental period with the dates and times stated is binding. The rental period may not be extended without the agreement of the Rental Company, failing which legal proceedings will be taken for the misappropriation of the vehicle or abuse of trust. After 24 hours’ delay, the motorhome will be considered as stolen and a claim for theft will be filed with the police. In general, no extensions will be allowed; in fact, the vehicle is hired to other people from the day of its return. The possible consequences of a late return shall be borne by defaulting Renter; at least, the defaulting Renter must pay a penalty equal to four times the daily price for every day’s delay, in addition to the standard rental price. Furthermore, a vehicle not returned within the agreed period shall no longer be insured (unless the Rental Company was notified of the delay). In the event of vehicle return before the agreed date, no reimbursement will be made.

SUBLEASE RENTAL
Sublease rental is strictly forbidden; it is not covered by any insurance policy. Only the drivers mentioned in the agreement are authorised to drive the vehicle.

FORCE MAJEURE
In the event of force majeure (accident or otherwise) preventing the vehicle from being delivered on the date and time agreed, the Rental Company may propose another vehicle (subject to availability) to replace the one contracted or may purely and simply reimburse the amounts already paid by the Renter if no vehicle is available. The reimbursement of the rental amount may be performed within 30 days following the date of cancellation. In no way whatsoever will any kind of compensation be paid. The Renter declares to have read and understand this clause during the booking.

PETS
Pets are allowed provided that there is no risk that they may cause damage to the rented vehicle or under specific acceptance of the Rental Company (optional).

GENERAL ADVICE
We ask that you warm up the engine beforehand to prevent any cold starts. Please drive carefully and gently as you would if the vehicle were your own. The Renter must close and lock the vehicle when not in use and keep the keys and documentation with him or her at all times, which in any case should not be left on board without supervision. The Renter must park the motorhome in a safe location at all times. When the vehicle is in motion, the gas bottle should be shut off. If you are driving a vehicle that is longer and higher than your usual car, please bear this in mind when you are parking and going under bridges. We thank you for choosing us and wish you a pleasant journey. For all disputes, the competent courts are those of the Rental Company’s head office.

INSURANCE
The motorhomes are covered by an insurance policy that is exclusively valid to Moroccan territory. When making the booking, the Renter must specify his or her planned destination during the rental period. Any false declarations will automatically result in a mark-up of the rental price of 20% of the total amount. In the event of any claims, if the Renter is found to be in a location not indicated in the rental agreement, the insurance policy will become null and void. On request, an extension of this coverage may be obtained for certain countries. Please contact our office for terms and conditions.

Third Party Liability Coverage
The insurance policy covers third-party liability in the event of bodily injury or damage to property, to individuals and third parties, as a result of an accident, a fire or an explosion caused by the insured vehicle or produced by devices, accessories or products used therein, objects and substances transported therein, as well as any fall of these devices, accessories, products, objects or substances. The Third-Party Liability coverage of the vehicle is fixed at five million dirham (5,000,000 dh – approx. €460,000).

Vehicle Damage
This covers, regardless the insured party’s degree of responsibility, any damage produced by the insured vehicle, including accessories and spare parts delivered at the same time as the vehicle, when such damage results from a collision with another vehicle, an impact with a fixed or moving body, or from a reversing manoeuvre of the vehicle. The amount reimbursed is fixed by appraisal. This reimbursement may not be greater than the insured value of the vehicle, which constitutes the maximum commitment of the Insurer, less the deductible of the excess.

Excess
An excess is retained for all vehicle damage (except in the event of an accident with an identified third party). This excess is 18,000 dirham (approx. €1,700). The excess may be reduced to 6,000dhs/€600 for a cost of €10 per day. All minor damage, inside the vehicle, resulting from error, carelessness or negligence by the Renter will not be covered by the insurance policy. The vehicle’s radio system, tyres, rims, exterior windows and mirrors are not covered by the insurance policy.

Collision Damage
This covers, regardless the insured party’s degree of responsibility, damage caused to the insured vehicle resulting from direct collision with an identified vehicle belonging to a third party and with an agreed statement of facts duly signed by both parties or an affidavit with the police. Vehicles in a hit-and-run accident are not considered an identified vehicle. The underwriting of the collision damage coverage may not in any case be cumulative with the vehicle damage coverage. The amount reimbursed is fixed by appraisal, which may not be greater than the insured amount, which constitutes the maximum commitment of the Insurer, less the deductible of the excess.

Vehicle Fire
This covers damage to the insured vehicle, including accessories and spare parts delivered at the same time as the vehicle, when such damage results from a fire or an explosion, burning or lightning. Damage resulting from short circuits or fire limited to electrical devices is not compensated. The amount reimbursed is fixed by appraisal. This reimbursement may not be greater than the insured value of the vehicle, which constitutes the maximum commitment of the Insurer, less the deductible of the excess.

Vehicle Theft
This covers damage resulting from the disappearance or deterioration of the insured vehicle, including accessories and spare parts delivered at the same time as the vehicle, under reservation that the keys and vehicle documentation are returned on the moment of the declaration of theft. All terms and conditions are waived should the driver be in a state of drunkenness or have provided false declarations.

Young Drivers
For young drivers there is an extra insurance that cost €7.50 per day. With this insurance, the excess reduced to €550. 

Passenger Protection
The insurance policy covers the driver and the passengers on board the vehicle for bodily injury after a traffic accident and up to a maximum amount chosen when taking out the policy. It pays a benefit in the event of death or permanent incapacity, as well as the reimbursement of medical and hospitalisation expenses.

EXCLUSIONS
The coverage shall not apply if:
– At the time of the claim, the driver of the insured vehicle cannot warrant to having the required age and being in possession of a full driving licence as required by law to drive this vehicle;
– At the time of the claim, Third-Party Liability, Damage, Theft or Fire coverage do not apply to the Insured Party in accordance with the exclusions stipulated in the vehicle rental insurance policy.
The following claims are excluded:
– Claims provoked intentionally or wilfully by the Insured Party or with his or her consent, as well as those resulting from the active participation of the Insured Party in brawls, except for self-defence;
– In the event of claims involving drivers not indicated in the rental agreement.
The following damage to the insured vehicle is excluded:
– In the event of impound or damage caused to mirrors and tyres;
– When the vehicle is driven by the Insured Party while under the influence of alcohol or drugs.

All our motorhomes are delivered with sheets, towels, pillows, duvets, cooking appliances, dishes, and sanitary detergents for 2 weeks, radio CD, wheels blocks, water tube, electrical extensions, 4 chairs and 1 table and road map.